ROOM customer service

Expand the possibilities of your workspace with Room Service

When we say we're here for you, we mean it.

Our Room Service protection plan builds upon our standard two-year limited warranty.

Extend the life of your products well into the future.

Room Service gives you long-term peace of mind with custom protection tailored for your business.
Up to 2 repairs annually
We offer professional repairs up to twice per calendar year.
Covers incidental damage
Room Service covers most types of incidental damage that might occur in your office. Refer to details below for specifics on coverage.
Sign up or cancel anytime
Our Room Service protection is flexible - you're free to join, or cancel at anytime.
Room Service extends our standard manufacturer warranty. It is not a seperate insurance plan. ROOM Phone Booths purchased before August 2020 are not covered by Room Service.
WHAT’S COVERED
WHAT’S NOT COVERED
Spillage on fabric
We repair fabric surfaces including the interior felt lining in our Phone Booths and sofa cushions in our larger Rooms.
Scratches and breakage
Damages to hard surfaces noticeable from at least two feet away, excluding metal components.
Fans and air vents
Loss of functionality over time of ventilation components, including fans and air vents.
Normal wear and tear
Wear, tear and pillage of wall and floor fabrics noticeable from at least two feet away.
Damaged eletrical components
We will repair or replace electronic components that may be exposed or damaged over time.
Excessive Use
Overuse of electical or other utilities, beyond the suggested usage guidelines in our care and instructions manual.
Incorrect placement
Damages from placement in inappropriate environments as detailed in our care and instruction guidelines.
Attempts to renew units
Refurbishments or upgrades of any components in an attempt to renew units.
Pre-owned or rental units
Room Service does not cover repairs for units that are rentals or pre-owned.
Acts of nature
Room Service is an extended warranty, and not an insurance plan. As such, we do not cover acts of nature including fire, flood, hurricanes, etc.
SEE FULL COVERAGE

Not sure if Room Service is right for your business? Get a personalized proposal tailored for your workplace needs.

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Build back a better workplace.

Flexible to any space

Plug & Play Installation

Sustainably Designed

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