Warranty

We offer a 2-year limited warranty against defects in materials and workmanship on all main parts in the ROOM office phone booth. This limited warranty is subject to the terms and conditions stated below.

How long is this Limited Warranty valid?

The limited warranty for the ROOM phone booth remains in force for two (2) years and is valid from the date of purchase. The original purchase receipt is required as proof of purchase.

What is covered under this Limited Warranty?

The limited warranty covers defects in material and workmanship on all main parts in the ROOM office phone booth, from the date of purchase.

What will ROOM do in the case of any defects?

ROOM will examine the product and decide, at its sole discretion, if it is covered under this limited warranty. If considered covered, ROOM through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this limited warranty, ROOM will pay the costs of repairs, spare parts, labor, and travel for repair staff that ROOM incurs, provided that the product is accessible for repair without special expenditure. This does not apply to any repair work not authorized by ROOM. Replaced parts become the property of ROOM. If the item is no longer sold by ROOM, ROOM will provide an appropriate replacement. It is ROOM that determines, at its sole discretion, what constitutes an appropriate replacement for the ROOM soundproof phone booth.

What is not covered under this Limited Warranty?

This limited warranty does not apply to ROOM soundproof phone booths that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned using the wrong cleaning methods or with the wrong cleaning products.

This limited warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.

This limited warranty does not apply if the products have been placed outdoors, in prolonged direct sunlight or in a humid environment e.g. the bathroom.