Delivery
So, what can you expect when my order is delivered? Boxes. While they are big, there’s no need to worry - a little mess never hurt anyone! Our delivery teams will need a clear path of entry to ensure a seamless visit, so please check your delivery path in advance and ensure it's free of obstacles. Gentle reminder to make sure any elevators or stairwells are large enough to accommodate the delivery.
All of our products are packaged in heavy duty corrugated cardboard and most of them are relatively easy to maneuver. That said, some of them are larger or heavier than others. We’ve detailed the largest and heaviest boxes (sometimes those are the same!) below so that you can double check your space and confirm you’re ready to receive your new products:
Solo, Solo with Desk & Solo Connect
(w/ & w/o table)*
Comes separated into the following box quantities depending on your specified product type.
Solo: 3 Boxes
Solo w/ Desk: 5 Boxes
Solo Connect: 7 Boxes
Solo Connect w/ Table: 10 Boxes
Make sure you confirm the largest and heaviest box(es) listed below will fit prior to receiving your order! Need help? Take a look at our measuring for delivery and assembly guides!
Chair Starter
Dimensions:
L 45 in x D 12 in x H 56 in
L 114 cm x D 31 cm x 142 cm
Weight : 157 lbs
*With the Solo Connect (w/ & w/o table) you’ll receive two of these boxes!
Duo, Duo Connect (w/ & w/o table)
Comes separated into the following box quantities depending on your specified product type.
Duo: 4 Boxes
Duo Connect: 9 Boxes
Duo Connect w/ Table: 14 Boxes
Make sure you confirm the largest and heaviest box(es) listed below will fit prior to receiving your order! Need help? Take a look at our measuring for delivery and assembly guides!
Sofa Surround Kit
Dimensions:
L 83 in x D 9 in x H 54 in
L 211 cm x D 23 cm x 137 cm
Weight: 149 lbs
*With the Duo Connect (w/ & w/o table) you’ll receive two of these boxes!
Assembly
If you didn’t order assembly at checkout for our Acoustic Lounge suite, get set for some simple handy work. Grab a colleague and download our Assembly Manual HERE. Or, watch our step by step video tutorials:
 | Acoustic Lounge Solo Assembly |  |
 | Acoustic Lounge Solo with Desk Assembly | |
 | Acoustic Lounge Solo Connect Assembly | |
 | Acoustic Lounge Duo Assembly | |
 | Acoustic Lounge Duo Connect Assembly | |
All of our Acoustic Lounge products should take the two of you less than an hour to assemble. Need some help? Contact our team at support@room.com with your order number, product type, and any other documentation handy and we’d be happy to help.
Decide you don’t want to bother with it? If your order hasn’t shipped yet, contact our team at sales-success@room.com and we’d be happy to have our partners assemble your order for you.
Questions about your order?
If you have any additional questions about your order or the upcoming delivery process, shoot us a note at
sales-success@room.com. To help us help you, please include your order number, products, and any other pertinent information!