Question 1

How do I build the Phone Booth?

Accepted Answer

We provide detailed assembly instructions, so you can assemble the Phone Booth on your own in less than an hour. All you need are a hex key, a Phillips-head screwdriver, and a friend. If you decide to assemble the soundproof phone booth on your own, please reference our assembly manual here, where you’ll also find a components list and helpful care instructions. For safety purposes, never assemble our soundproof phone booth without a partner. If you’d rather have us assemble the booth for you, please select the ‘Include Assembly’ option at checkout. You can also add assembly after placing your order. Just give us a call at (646) 791-3726 or email us at support@room.com.

Question 2

How does delivery and assembly work?

Accepted Answer

Our office phone booths are designed for easy assembly, but we can make it even easier by assembling for you. If you choose the assembly option at checkout, our expert technicians will assemble your ROOM products upon delivery and remove all packaging and debris when they're done. Depending on which city you're located in, we may send a separate crew for delivery and assembly. Feel free to contact us at support@room.com for more info about our services in your area.

Please note that phone booth orders requiring delivery outside of regular business hours (8am - 4pm), and/or orders needing to be carried up more than one flight of stairs will require paid assembly.

Due to the size and weight of our Room Collection units, we recommend leaving assembly up to the professionals.

If you have any questions about delivery or assembly, you can contact us at support@room.com. We’d be happy to answer any questions that you may have.

Question 3

How long will assembly take?

Accepted Answer

We’re here to make your life easier. Once you unbox your Phone Booth, the assembly time will typically be under an hour. You’ll find the assembly process to be intuitive, but you’ll have the assembly manual here to refer to when you need it. The only tools required for assembly are a hex key and a Phillips-head screwdriver. Assembly works best with two people, one person to hold the parts in place and another to screw in the pieces.

For our Room Collection, assembly will take between three and five hours per unit, for a skilled team of four. We'd highly recommend leaving assembly up to the professionals for this one. Our expert technicians will assemble your ROOMs upon delivery and remove all packaging and debris when they're done. Note that professional assembly is not included in the unit price.

If you have any questions during or after assembly, you can contact us at support@room.com. We’d be happy to help troubleshoot or answer any questions that you may have.

Question 4

Why is professional assembly recommended for the larger rooms?

Accepted Answer

Due to the size and weight of our Room Collection units, we recommend leaving assembly up to the professionals.

Assembly will take between three and five hours per unit, for a skilled team of four. Our expert technicians will assemble your ROOMs upon delivery and remove all packaging and debris when they're done. Note that professional assembly is not included in the unit price.

If you have any questions during or after assembly, you can contact us at support@room.com. We’d be happy to help troubleshoot or answer any questions that you may have.

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